
Arthur Carmazzi – How do the core values of an organization affect the process of organizational change?
In a recent Organizational Culture Change project we worked on, the people in the organization where aware of the core values, yet did not really pay much attention to them. As a result, this affected customer service, cooperation and the decision making premise that was “supposed to” lead to empowerment. [see: organizational change for more info]
Organizational values without Emotional Buy in of the staff and sometimes even the senior managers themselves, leads to… well… a wait of effort and resources.
Only when the organizational culture is that provides emotional connection too these values and personal gratification in their attainment, dose an organization make a great impact on employees new and old.
Watch the video below to learn more